In light of the New Year holidays, we will be out of the office from Wednesday, 01/01, through Sunday, 01/05. We will return to the office on Monday, 01/06.
During this time, we will not be able to respond to customer inquiries. We will begin answering any inquiries and questions sent during that time period when we return to the office on 01/06.
If you need help finding your tracking number, please first check your spam folder and look for emails from Cool Japan Logistic Center <support@locations.co.jp>.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.